Privacy policy

This privacy policy defines the conditions under which Batres Genealogy Services collects and processes the information provided by its users when they use the contact form you send us via the website.

The User declares to have read, understood and expressly accepted all the terms of this document. If you have any questions, or if you wish to rectify, delete or object to your personal data, please contact

This privacy policy may be updated over time, so we recommend that you periodically visit our website to ensure that you agree with any changes.

Use of information collected

Our website may collect personal information such as name, telephone number, age, contact details such as e-mail address, operating system used and demographic information. In addition, where necessary, specific information may be required to process an order or to effect delivery or billing. All personal information provided by the User to Batres Genealogy Services will be used for registration purposes and to answer questions. Each User is responsible for updating and ensuring the validity of the personal information provided. When you fill in a contact form on the site, we collect your name and e-mail address. When you contact us by e-mail, we collect any personal information you voluntarily provide in connection with this communication and the possibility of resolving your genealogical question.

If you are a citizen of the European Union, you have the following rights : Everyone must have control over their personal data. This is guaranteed by the rights conferred by the ARCO rights (Access, Rectification, Cancellation and Opposition), regulated by the Organic Law on Data Protection (LOPD). With the recent appearance of the General Data Protection Regulation (GDPR), these rights have been extended.

What are my rights under the data protection regulations ?

Organic Law 15/1999, of December 13, on the protection of personal data, and Royal Decree 1720/2007, of December 21, which approves its implementing regulations, grant all individuals a series of rights that enable them to control how companies and public administrations use their personal data. These rights are the rights of access, rectification, cancellation and opposition (hereinafter referred to as “ARCO rights”). ARCO rights may be exercised by the data subject (or his/her legal representative) with the entity processing the data, i.e. the data controller. Below we explain how you can exercise your rights with regard to data processed in Batres Genealogy Services files.

What is the purpose of the right of access ?

It is the right to obtain information on the data processed, the purpose of such processing, the origin of the data and the communications made or planned for such data. The right of access is used to find out what data relating to you has been included in the files of Batres Genealogy Services, what it is used for and where it was obtained.

Right of access. What are the rights of rectification and cancellation ?

If you consider that your data is inaccurate or incomplete, you can request that it be rectified or, where appropriate, cancelled (i.e. that we stop using it).

When can I object to the processing of my data ?

The right to object can be exercised to request that we do not proceed with certain processing of your personal data. In this way, you can ask us not to send you newsletters or information about our activities.

How do I make such a request ?

Your request should be sent to the Data Protection Officer (DPO) of Batres Genealogy Services by e-mail to You must attach a copy of your ID to verify your identity.

Who can exercise ARCO rights ?

The exercise of these rights is personal, so only the person concerned (him/herself or through his/her legal representative) may request the exercise of these rights.

How will your request be processed ?

Requests will be examined by our DPO, who will request the collaboration of the relevant departments to give you access to your data, cancel it, rectify it or limit its processing.

RGPD As mentioned above, the new regulation expands these rights.

Right to data portability

This is the transfer of portability from mobile telephony to the world of privacy. This right is characterized by the possibility of requesting the data controller to provide personal data in a structured and clear format to another data controller.

Right to be forgotten

This involves the immediate deletion of the data subject’s personal data, provided that such data :

– the data is no longer required for its intended purpose

– consent is withdrawn

– the right to object is exercised, or the data is processed unlawfully

– one of the following circumstances applies :

  1. Personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
  2. The data subject withdraws the consent on which the processing is based, and such consent is not based on any other legal grounds.
  3. The data subject objects to the processing by virtue of the right to object, for particular or marketing reasons, and there are no other legitimate grounds for the processing
  4. Personal data has been processed unlawfully
  5. Personal data must be deleted to comply with a legal obligation
  6. Personal data have been obtained as part of the provision of information society services

Automatic data collection and anonymous information

The information that / / automatically collects when you interact with us is called “anonymous information” or is not associated with your personal information. This automatic exchange of data between your browser and our server informs us about the browser you use, the date and time of your visit, the name of your Internet Service Provider (ISP), the website you use to visit us and the websites you visit. We may use this anonymous information for internal purposes, such as maintaining our operational capability, preventing fraudulent access to our ordering service or analyzing usage patterns to improve our site. We also reserve the right to use and disclose any anonymous information at our discretion, although you remain anonymous as a user.

Google Analytics

The / / website uses Google Analytics, a web analysis service provided by Google Inc (“Google”). Google uses cookies to help the website analyze how users use the site. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. As Google uses cookies, you can reset your browser to reject all cookies or to indicate when a cookie is being sent.

Links to other websites

The Site may contain links to other websites (videos) that / / does not own or control. These links are provided for your convenience and do not imply our endorsement of these websites, their location or their content. We have no control over, and are not responsible for, the privacy policies or content posted on these other Web sites. Please note that the terms of our Privacy Policy do not apply to external websites.

Control of your personal information

At any time, you may restrict the collection or use of personal information provided to our Web site. Whenever you are asked to complete a form, you may check or uncheck the option to receive information by e-mail. If you have chosen to receive our newsletter or advertising, you may unsubscribe at any time. This company will not sell, transfer or distribute any personal information collected without your consent, unless required to do so by a court order. We reserve the right to change the terms of this privacy policy at any time.